Terms of Service & Privacy (V1 MVP)

Last Updated: January 2026

1. The "Software Infrastructure" Model

By using Latuos, you acknowledge that we act solely as a Technical Service Provider. We provide the code, hosting, and interface for you to sell digital products.

• You are the Merchant of Record: The contract of sale is strictly between you (the Creator) and your Customer.
• No Marketplace Liability: Latuos is not a party to your transactions, refunds, or disputes.
• Direct Relationship: Your customers are your customers. We do not claim ownership over your audience data.

2. Financial Custody & Payouts

This section defines the core "No Custody" architecture of Latuos.

• No Platform Fund Custody: Latuos does not custody or hold your earnings. Payments are processed by Stripe and settle directly to your connected Stripe account.
• Payout Control: Because we do not hold your funds, we cannot "freeze" a Latuos balance. Your payout timing and any payment restrictions are determined solely by Stripe and your Stripe account settings.
• Fees: Latuos charges a flat monthly subscription fee. We do not take a percentage of your sales. We do not add "hidden fees" to your transactions.

3. Authority & Content Enforcement

While we do not control your money, we maintain authority over our infrastructure to prevent abuse.

• Prohibited Content: You may not use Latuos to sell illegal content, stolen intellectual property, malware, hate speech, content that violates Stripe's Terms of Service, or adult content prohibited by Stripe's Restricted Businesses list.
• Enforcement Actions: If you violate these terms, Latuos reserves the right to:
  • Unpublish your product pages.
  • Disable your Latuos account access.
  • Block file downloads for your products.
• The Distinction: We can stop you from using our software. We cannot confiscate the money you have already earned in your Stripe account.

4. Tax & Legal Compliance

Because you are the Merchant of Record, tax compliance is your responsibility.

• Sales Tax / VAT: You are solely responsible for registering, collecting, and remitting taxes in your relevant jurisdictions.
• Tax Tools: We may provide integrations (such as Stripe Tax) or reporting tools to assist you. Regardless of the tooling provided, the legal obligation to ensure tax accuracy remains with you.
• Indemnification: You agree to indemnify Latuos (Organo Solutions Ltd) against any claims arising from your failure to comply with tax laws or consumer protection regulations.

5. Data Privacy & Processing

We respect the ownership of your data.

• Customer Data: We process your customers' data (email, download logs) solely to provide the delivery service. We do not sell, market to, or contact your customers.
• Metadata Stamping: For anti-piracy features, we process customer emails to stamp them onto files (PDFs, Images). This is a core feature of the service you are purchasing.
• Data Deletion: Upon account termination, you may request the deletion of all your stored data. However, Stripe may retain transaction records as required by financial law.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). Subject to applicable exemptions and verification, these rights can include the right to know, delete, correct, and request access to your personal information.

Latuos acts primarily as a service provider to Creators. We do not sell personal information. To exercise California privacy requests related to Latuos-controlled data, contact us at contact@latuos.com.

Analytics and Cookies

We use analytics services to understand how visitors use our website and to improve user experience. All analytics tools only load after you accept cookies via our cookie consent banner.

Microsoft Clarity: We use Microsoft Clarity to understand user interactions through session recordings and heatmaps. This data is used for usability analytics to improve our website's user experience. We don't use it to identify you personally. You can opt out at clarity.microsoft.com/opt-out.

Meta Pixel: We use Meta Pixel to measure advertising effectiveness. This helps us understand which marketing campaigns work best. You can opt out via your Facebook Ad Preferences.

Google Ads: We use Google Ads to measure campaign effectiveness and reach potential customers. You can opt out via Google Ads Settings.

6. Third-Party Information

Any references to third-party products, services, pricing, or features are provided for informational and comparison purposes only. Such information is based on publicly available sources at the time of publication and may change without notice. Latuos does not guarantee the accuracy or completeness of third-party information and is not affiliated with, endorsed by, or sponsored by any third-party service unless explicitly stated.

7. Limitation of Liability

To the maximum extent permitted by law, Latuos is provided "as is" without warranty of any kind. We are not liable for lost profits, data loss, or business interruption caused by: (a) your use of the service; (b) Stripe's service outages; or (c) your violation of third-party rights. Our total liability is limited to the amount you paid Latuos in the 12 months preceding the claim.

Non-Waiver of Rights: Nothing in these terms limits any rights you may have under applicable law that cannot be waived (such as statutory consumer rights).

Contact & Disputes

This agreement is governed by the laws of the United Kingdom.

• Email: contact@latuos.com

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